By accessing fallonscott.com, purchasing a digital product, or engaging us for services, you agree to these Terms.
1. Services
Fallon Scott provides operations consulting, fractional COO engagements, diagnostics, speaking services, and digital products. The scope, deliverables, timeline, and pricing of any service engagement are governed by a separate written agreement.
2. Digital products
Digital products including The SOP Suite are delivered electronically immediately on purchase. Because of the digital nature of these products, all sales are final. If something is broken, missing, or you cannot access it, email hello@fallonscott.com within 14 days and we will resolve the issue.
You receive a non-transferable, non-exclusive license to use the digital products for your own business. You may not resell, redistribute, or share the templates, videos, or other IP with anyone outside your organization.
3. Intellectual property
All content on this site — copy, frameworks, templates, videos, methodologies (including the F8 Framework, the Right Butts? Right Seats? Diagnostic, the Automate the Admin Diagnostic, the SOP Suite, and related IP) — is the property of Fallon Scott and protected by copyright. You may not copy, reproduce, distribute, or create derivative works without written permission.
4. Service engagements
Fractional COO and consulting engagements are governed by a separate Master Services Agreement and Statement of Work. Those documents control in case of conflict with these Terms.
5. Payments and refunds
- Service engagements: per the terms of your signed agreement.
- Digital products: all sales final; technical-issue resolution within 14 days as described above.
- Speaking engagements: per signed event agreement, including travel, deposit, and cancellation terms.
6. Disclaimers
Materials, frameworks, and recommendations are provided based on professional experience and best efforts. Results vary. Nothing on this site or in any product or engagement constitutes legal, tax, financial, or accounting advice unless explicitly contracted. You are responsible for your own business decisions.
7. Limitation of liability
To the fullest extent permitted by law, Fallon Scott's total liability for any claim arising from your use of this site or our services is limited to the amount you paid us in the prior twelve months. We are not liable for indirect, incidental, or consequential damages.
8. Confidentiality
We treat all client business information shared in the course of an engagement as confidential and do not share it without permission, except as required by law. Specific confidentiality terms are set in each engagement agreement.
9. Termination
We may suspend or terminate access to digital products in case of fraud, IP misuse, or breach of these Terms.
10. Governing law
These Terms are governed by the laws of the State of Georgia, USA. Disputes will be resolved in the courts of Fulton County, Georgia, except where local consumer law requires otherwise.
11. Changes
We may update these Terms. Continued use of the site after changes constitutes acceptance.
12. Contact
Questions? Email hello@fallonscott.com.